To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.
All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the applicable carrier. Depending on a number of factors, standard domestic and international orders may take up to 2-5 business days (excluding Saturdays, Sundays, and Holidays) to process.
After your payment is authorized and verified, standard orders can still take 2-5 business days to process. This is just an estimate and doesn't include weekends or holidays.
For products we have described as free shipping, we deliver 10- 14 days (to the US and Canada) and 20-30 days to other countries and this days are counted, after we have finished processing your products.To the US it take exactly between 10- 14 days Maximum. But for products that our paid shipping have been ascribed to and it takes 5-7 days for delivery.
Shipping is free for 80% of our products but for products under expedite delivery to any part of the world and the USA we will charge you our respective shipping cost.In case you should know we display these on each products page so you know the free shipping products.