FAQ's

Q:What payment methods do you accept?

A:We accept all major credit cards and PayPal.


Q: When will my order be shipped?

A:We try to ship orders as quickly as possible, please allow 1-5 days for orders to be shipped.


Q:From the time I place my order, how long will it take until I receive it?

A: For products we have described as free shipping, we deliver 10- 14 days (to the US and Canada) and 20-30 days to other countries and this days are counted, after we have finished processing your products.To the US it take exactly between 10- 14 days Maximum. But for products that our paid shipping have been ascribed to and it takes 5-7 days for delivery.

Please allow more time for deliveries during the holiday season.


Q: Where can I track my order?

 A:Please email us  and we will make provisions to provide you with your tracking information.

Q: Why did I only receive one part of my order?

A: Orders containing multiple items may be shipped separately, please e-mail us with any questions or concerns. Please note you will receive all contents of your order.


Q: Do you accept returns or exchanges?

A: We accept returns within 7 days of the item being delivered. We gladly accept unworn, unwashed or defective merchandise for a return. Products must be in original packaging and unused.